Make it work at the till
Use pending points and manager approvals for large purchases. Process partial returns against the original sale.
Keep the connection after checkout.
Turn a considered purchase into a future reward. Make cashback value clear and returns traceable.
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Choose the reward
Points or cashback, with your own names and tiers. Members see what they have and what they can earn next.
Keep the numbers clear
Track campaign spend, points liability and redemption by branch. Review risk signals before approving unusual claims.